Why Choose Timkat?
The purpose of TIMKAT Cleaning Services is to provide high quality cleaning services for our clients through the development of servant leaders and building community one clean at a time. When we do what we do over time we know you will think of us as part of your team, your community!
We have three main values at TIMKAT Cleaning and train off these values.
Humility in underrated – How teachable are you? How concerned are you with visibility, recognition or significance?
Are you overly concerned with or focused on comparison or entitlement?
How coachable or teachable are you? This has everything to do with your response to others; the client, other employee needs, your boss.
Inspect what you expect and expect great things – If we have a vision of what we want something to be only working hard is not enough. You do need to inspect what you have done to see it matches your vision. It is only through inspecting that we also begin to have a detailed eye for cleaning. Like all things that takes practice and sometimes feedback. If you want to do well on a test when you are done you go back and inspect your answers. The same is true here. You will never be perfect when you start a job and you will never be perfect when you finish. Therefore, we will celebrate progress. The question is what is your standard of excellence, your commitment to excellence and learning to get there?
Finish well remembering your why’s – We all have a why in life and we each have a reason or a “why” for taking a job. It could be to make ends meet in your household, to pay for college, to have spending money, save for retirement, or vacation. The bottom line for all these reasons is to better some relationship you have. We also have a purpose or a “why” for when we are on the job. We are serving the people who work there, those who visit there including customers and vendors and all their families. Because our work also effects all who work for TIMKAT Cleaning we also are serving them and their families.
These three why’s are important to remember when we clean. They give us purpose, energy and focus. When you get tired and want to skip a corner remembering your Why’s” can be motivational. When we remember why we are doing what we are doing it checks our motivation. Are we in this for selfish reasons or to serve? Part of our mission as a cleaning company is to develop servant leaders and build community. Much is at stake.
What We Strive For
High quality cleaning services starts with those who are cleaning. Better Employees starts in the hiring process by looking for people with good character. Attitude determines your altitude in life and we want them on our team. Better people means a better job completed and that usually costs a bit more. Our desire is to hire experienced people with great attitudes that make our clients feel safe while TIMKAT personnel are onsite. Customer Service Advocate and Communications are critical to optimal performance and the creation of a team! We work to have regular follow-up with clients as well as on site communication opportunities. We have regular follow-up with employees to ensure all bases are being covered. If you have a special event or circumstance your customer service advocate will help meet your needs. Excellence defined is “a talent or quality which is unusually good and so surpasses ordinary standards.” It is also an aimed for standard of performance. When we are done you will know we have gone the extra mile to make sure the job was done right. We want your property to be impeccably maintained. Training – The TEAM approach is helpful as Together Everyone Accomplishes More while we Teach Everyone Accountability Masterfully. Teach- Modeling what needs to be done is foundational to our approach. We are also constantly connecting with other professionals to learn more about our industry, gain tips for cleaning and new ways to clean better. Everyone is subject to supervision. Accountability is the acceptance of responsibility. Building accountability builds performance and excellence. Regular onsite quality control and customer evaluations help us evaluate performance. Masterfully – Setting goals as a company and as employee helps build excellence within TIMKAT. We want to master our trade.
The 7 Principles That Guide Us
We believe at TIMKAT Cleaning Services that seven principles are to guide our work.
Principle #1: “Me Second” Love and honor God, self and others – When we put God first we learn our sense of purpose.
Principle #2: “Remember Customer’s Needs” – get back to the basics and remember the little things important to the customer.
Principle #3: “Give Your Best” – Because God gave his best to us we are to give our best and it starts with our attitudes.
Principle #4 is, “Other’s Interests Too” – We all tend to look out for ourselves. Give of yourself, be part of a team and commit to developing mutual loyalty and trust among TIMKAT Cleaning personnel, our clients and vendors.
Principle #5: “Take Responsibility” – Accountability is the acceptance of responsibility – be a good steward of what you have been given.
Principle #6: “Lead” – serve those put in your path. Every organization rises and falls based upon its leadership. Leadership is first based upon character and second skill. Commit to ongoing personal and professional growth.
And principle #7: “Inspect what you expect” – Set your standard high and constantly test yourself to those standards. Expect nothing less of yourself.
Tim Hoeweler has lived and worked in the Dayton area for over 30 years. He has a diverse background of sales, accounting, starting and leading a non-profit and now a cleaning company. He designed and acted as the general contractor for a home they built and lived in; is a licensed realtor and works with many home contractors; he has done estate planning working with financial services and attorneys; and is an ordained pastor through the Christian & Missionary Alliance. He has a bachelor of business administration majoring in accounting from the University of Cincinnati and a master’s of leadership from Fuller Seminary. He has been married to wife Kathy Hoeweler for over 30 years, have four children and a son and daughter in law and two granddogs. He is very involved in The Gathering Miami Valley and Centerville Community Church.